Turn customers into repeat ones.
Automated flows and campaigns built on your customer data, so every customer is worth more over time.
What this helps you do.
Give customer emails a clear role in welcoming, informing and following up with people who have agreed to receive them.
A useful starting point when…
- You need a more organised plan for newsletters and customer campaigns.
- You want to build or improve welcome, abandoned-cart or win-back flows.
The approach.
We review your audience, customer journey, existing messages and email platform. Together we choose the campaigns or flows to build and define which customer groups should receive them.
The work includes the agreed copy, templates, segmentation and setup. We test the messages and links before launch, then use the available engagement and delivery data to plan improvements.
What’s included.
Welcome, abandoned-cart and win-back flows
Campaigns and newsletters
List segmentation
Template design
Deliverability setup
What you leave with.
- Audience segments and email plan
- Agreed templates, campaigns and automated flows
- Launch checks and written review
The final scope, deliverables and responsibilities are agreed in your proposal.
Before we start.
Can you work with our existing email platform?
We review the platform and current setup during discovery, then confirm what can be delivered within it and what access is needed.
Can we start with one automated flow?
Yes. A welcome, abandoned-cart or win-back flow can be scoped on its own. We agree its audience, messages and purpose before building it.