Reach them where they read.
Consent-based text messaging for offers, reminders and follow-ups, with flows that run on their own.
What this helps you do.
Plan useful text messages and follow-ups for people who have agreed to hear from your business.
A useful starting point when…
- You have an opted-in audience and need a clear plan for campaigns or reminders.
- You want to connect text messages to an existing customer journey.
The approach.
We review the audience, available consent records and purpose of each message. The plan defines the messages, timing, reply handling and opt-out steps to be included.
We build and test the agreed campaigns or automated flows, then review the available response and delivery data. SMS can be coordinated with email and other follow-up steps where that is useful.
What’s included.
Opt-in list growth
Welcome and abandoned-cart flows
Campaigns and reminders
Two-way replies
Consent and opt-out compliance
What you leave with.
- Audience and messaging plan
- Agreed campaigns or automated flows
- Reply, opt-out and review process
The final scope, deliverables and responsibilities are agreed in your proposal.
Before we start.
Can we send texts to a purchased list?
Our service is built around people who have opted in to hear from your business. We review the audience and consent process before planning campaigns.
Can customers reply to the messages?
Two-way replies can be included. We agree how replies will be received, which messages your team should handle and how those conversations fit into the wider workflow.